. Users with modern systems (Windows 11) must continue using SetPoint if they require specific key mapping. Updated Performance Review (2026 Context)

: Unplug the USB receiver, wait 10 seconds, and plug it back in. Avoid using USB hubs; a direct port on your PC is more reliable. Check Hardware : Swap out the batteries for a fresh pair. Reinstall the Driver : If the driver is "mental" or glitchy, right-click it in Device Manager Uninstall device

Other Issues

Need to report unemployment benefits or fraud?

Examples of fraud include: someone who is working and collecting unemployment benefits, someone who is giving false answers on the weekly certification form, or someone who is collecting benefits that aren’t theirs. 

Report Fraud Now >

Appeals

You have the right to appeal the amount of your unemployment payments or a denial of eligibility. Use the following links to connect with the information and forms you may need. 

Please Note: Appeals staff cannot help you with filing for unemployment, weekly claims, locked accounts, or other technical support.

Overpayments and Penalties

Sometimes people receive more unemployment benefits than they should. Whether it’s caused by a mistake or wilfull fraud, the information and links on this page will help you pay it back.

Tax Assistance

Tax form 1099-G tells you how much unemployment income you received. Report this amount when you file your federal and state tax returns.


1099-G Tax Form

Learn how to use this form when filing your federal income taxes and download a copy of your form. 
Tax form 1099-G 

CT Department of Revenue Services

Free assistance from CT Department of Revenue Services.
Learn More 

Resources

Get the Unemployment Benefits Info You Need 

Find all the answers in our easy to search knowledge base.

Work Search Requirements 

Learn how to track and report your job search activities to report them on your weekly claim.

UI RESEA 

Contact Adjudication Offices 

Appealing a Benefits Decision as a Claimant 

Guidance on how to appeal an eligibility or benefits decision as a claimant.

Appealing a Benefits Decision as an Employer 

Guidance on how to appeal an eligibility or benefits decision as an employer.