The system thinks there is plenty of salt, but underneath that hard crust, it’s actually an empty cavern. When the system adds water to make brine, the water level rises, but because there is no salt to dissolve, the water just sits there, eventually rising higher than it should.
Beneath the top layer of fresh pellets, the salt had fused together into a solid, hollow crust. While the display insisted the tank was "Full," the water below was never actually touching the salt. The sensors were confused, trapped in a loop of reading a high salt level while the house’s pipes began to fill with the harsh, mineral-heavy water he had spent hundreds of dollars to avoid. Elias began to carefully break the crust, the crunch-crack 40278 water softener full
: The float assembly inside the black 4-inch brinewell tube might be stuck. Remove it and rinse it under hot water to clear debris or salt buildup. The system thinks there is plenty of salt,