Replace the waste ink pad and reset the counter via their service program – expensive and often not cost-effective for a printer in this class.

As he carefully followed the instructions, the resetter tool began to beep and flash. The printer's control panel lit up, and the error message began to blink rapidly. John's heart was racing – was this going to work?

Ensure no other print jobs are in the queue.

A standard printer ignores reset commands. The resetter first forces the printer into a special service state. You usually do this manually: