The process to obtain a tsplus license involves several steps:
Use the License API Ping Tool to verify your server's connection to the license server. To give you the most accurate steps, could you tell me: tsplus license lic download
You downloaded a license for TSPlus v15 but you are running TSPlus v11. The process to obtain a tsplus license involves
TSPlus License (LIC) — How to Download and Activate tsplus license lic download