: The grooming process acts as a physical exam, allowing professionals to spot "red flags" such as unusual lumps, rashes, or pungent odors in the ears and skin. Sanitation
The owner was offended. She said I was 'trying to upsell vet services.' Two months later, the lump had tripled in size. The vet diagnosed mast cell tumor. Because I had my PDF with the date and initial size recorded, the vet knew exactly how fast it grew. The owner apologized and has since referred 12 clients to me. That PDF saved that dog’s life and my reputation." — Sarah M., Certified Master Groomer, Austin, TX notes from grooming table pdf