Since version 14 prioritizes email-based recovery, follow these steps to reset your password without the batch file: Launch SEPM : Open the Symantec Endpoint Protection Manager logon screen. Request Reset : Click the Forgot your password? Submit Details
If the email fails to arrive, admins can enable "Finest" logging in the conf.properties file and check stdout-0.log to manually find the generated reset link. Official Support: Since version 14 prioritizes email-based recovery
In a moment of desperation, Alex remembered a useful tool called resetpass.bat that he had heard about from a Symantec support forum. The tool was designed to reset the password for the SEPM administrator account. Since version 14 prioritizes email-based recovery