, reaching out to the seller or a verified expert on platforms like JustAnswer is often necessary to get a direct link. Compatibility Mode

Plug the USB cable into your scanner and a high-speed USB port on your computer. The work indicator light should turn on, and the system should find the new device automatically.

: For older software versions on Windows 10/11, right-click the installer, go to Properties > Compatibility , and select a previous Windows version (e.g., Windows 7). Device Manager Check : If the scanner isn't recognized, open Device Manager

Kinghun software isn’t just a driver; it is a complete document management suite designed for speed.

: If using a Kinghun document camera, check the USB port for damage or try a different port to isolate hardware faults. JustAnswer : Kinghun professional software is generally developed for Windows OS (10/8/7/XP) and is frequently incompatible with Mac OS. alternative scanning program that is compatible with Kinghun hardware? Troubleshoot KINGHUN KC5M01 Scanner Setup & Software

: On Windows 10 or 11, try running the software in Compatibility Mode or updating USB drivers via the Windows Device Manager .

View expert troubleshooting advice for common setup hurdles on JustAnswer

Other Issues

Need to report unemployment benefits or fraud?

Examples of fraud include: someone who is working and collecting unemployment benefits, someone who is giving false answers on the weekly certification form, or someone who is collecting benefits that aren’t theirs. 

Report Fraud Now >

Appeals

You have the right to appeal the amount of your unemployment payments or a denial of eligibility. Use the following links to connect with the information and forms you may need. 

Please Note: Appeals staff cannot help you with filing for unemployment, weekly claims, locked accounts, or other technical support.

Overpayments and Penalties

Sometimes people receive more unemployment benefits than they should. Whether it’s caused by a mistake or wilfull fraud, the information and links on this page will help you pay it back.

Tax Assistance

Tax form 1099-G tells you how much unemployment income you received. Report this amount when you file your federal and state tax returns.


1099-G Tax Form

Learn how to use this form when filing your federal income taxes and download a copy of your form. 
Tax form 1099-G 

CT Department of Revenue Services

Free assistance from CT Department of Revenue Services.
Learn More 

Resources

Get the Unemployment Benefits Info You Need 

Find all the answers in our easy to search knowledge base.

Work Search Requirements 

Learn how to track and report your job search activities to report them on your weekly claim.

UI RESEA 

Contact Adjudication Offices 

Appealing a Benefits Decision as a Claimant 

Guidance on how to appeal an eligibility or benefits decision as a claimant.

Appealing a Benefits Decision as an Employer 

Guidance on how to appeal an eligibility or benefits decision as an employer.