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: Transmission and main distribution lines serving the largest number of customers.

BTES provides a top-tier public map because they are a municipal utility, not a private shareholder one. They have no reason to hide data.

By staying familiar with the BTES power outage map and reporting procedures, you can minimize stress and stay safe until the lights come back on.

BTES utilizes an Automated Outage Reporting System. It is important to report your outage even if you see it on the map, as this helps the utility pinpoint the exact cause, such as a blown transformer or a downed line specific to your house.