Note: This rarely works on modern versions (v4.x+). If you want a permanent solution, buy the license. Getting a genuine Primocache key fixed is worth the $29.95.

PrimoCache is a caching software developed by Viousoft, designed to improve the performance of a computer by caching frequently accessed data in a faster storage location. The software works by creating a cache layer between the main storage (hard drive or SSD) and the system memory (RAM), allowing for quicker access to data and applications.

The page includes slogans like "No Payment Details Required," suggesting it may be a landing page for a specific software utility, trial, or potentially a non-official distribution. Technical Distinction:

The most common reason a PrimoCache key doesn't "stick" is a lack of . If you enter the key in a standard user session, the software might not have the authority to write the license file to the protected Program Files folder or the Windows Registry.

If you’re seeing errors like "Invalid Key," or if your trial won't transition to the full version despite entering a valid code, here is a comprehensive guide on how to fix issues and ensure your license stays active.

If you are moving your license to a new machine, refer to the License Limitations and Policies to see if your license type supports transfers.

If you want, I can provide step-by-step screenshots, an example keyfile creation method, or a checklist for backing up and securing the keyfile. Which would you prefer?

Other Issues

Need to report unemployment benefits or fraud?

Examples of fraud include: someone who is working and collecting unemployment benefits, someone who is giving false answers on the weekly certification form, or someone who is collecting benefits that aren’t theirs. 

Report Fraud Now >

Appeals

You have the right to appeal the amount of your unemployment payments or a denial of eligibility. Use the following links to connect with the information and forms you may need. 

Please Note: Appeals staff cannot help you with filing for unemployment, weekly claims, locked accounts, or other technical support.

Overpayments and Penalties

Sometimes people receive more unemployment benefits than they should. Whether it’s caused by a mistake or wilfull fraud, the information and links on this page will help you pay it back.

Tax Assistance

Tax form 1099-G tells you how much unemployment income you received. Report this amount when you file your federal and state tax returns.


1099-G Tax Form

Learn how to use this form when filing your federal income taxes and download a copy of your form. 
Tax form 1099-G 

CT Department of Revenue Services

Free assistance from CT Department of Revenue Services.
Learn More 

Resources

Get the Unemployment Benefits Info You Need 

Find all the answers in our easy to search knowledge base.

Work Search Requirements 

Learn how to track and report your job search activities to report them on your weekly claim.

UI RESEA 

Contact Adjudication Offices 

Appealing a Benefits Decision as a Claimant 

Guidance on how to appeal an eligibility or benefits decision as a claimant.

Appealing a Benefits Decision as an Employer 

Guidance on how to appeal an eligibility or benefits decision as an employer.